How MyTrader handles personal information

MyTrader may collect the following categories of information:

• Account identifiers, including email address, user ID, display-name information, authentication state, and account role.
• Product activity, including dashboard status, Live Trading state, settings, and support requests.
• Robinhood connection workflow information, including connection references, authorization status, callback status, broker connection state, and redacted broker-response details needed to operate and troubleshoot the product.
• Trading and account-context information that a user authorizes through an official broker connection, such as quotes, positions, buying-power context, and order activity needed for product features.
• Technical information, including device, browser, security, session, log, diagnostic, and usage information.

MyTrader does not ask for a Robinhood username, Robinhood password, MFA code, or account number. Robinhood authentication must happen through Robinhood-controlled authorization pages.

MyTrader does not store Robinhood passwords, MFA values, raw broker payloads, or raw Robinhood tokens in the browser or product database.

MyTrader uses personal information to:

• Create, authenticate, secure, and manage MyTrader accounts.
• Provide dashboard, Live Trading, reporting, and connection-status features.
• Process authorized broker-connection workflows and maintain product account controls.
• Detect, prevent, investigate, and respond to abuse, security incidents, product errors, and unauthorized activity.
• Provide support, account notices, compliance notices, and service communications.
• Comply with legal, regulatory, tax, and audit obligations.

MyTrader may share personal information with service providers that host, secure, authenticate, monitor, email, analyze, or support the product. Those providers may use the information only to provide services to MyTrader or as otherwise permitted by law.

MyTrader may share information with Robinhood or another authorized brokerage provider only as needed for a user-authorized connection, broker workflow, or support investigation.

MyTrader may disclose information when required by law, legal process, security investigation, fraud prevention, rights protection, merger, financing, sale, or business transfer.

MyTrader does not currently sell personal information or share personal information for cross-context behavioral advertising.

If MyTrader starts selling or sharing personal information in a way that gives users an opt-out right, MyTrader will update this notice and provide the required opt-out control before using that practice.

MyTrader keeps personal information only as long as reasonably needed to provide the product, maintain security, resolve disputes, enforce agreements, support audits, and satisfy legal or regulatory obligations.

MyTrader uses administrative, technical, and organizational safeguards designed to protect personal information. No internet service can guarantee perfect security.

Depending on location, users may have rights to access, correct, delete, receive a copy of, or restrict certain uses of personal information. Users may also have rights to opt out of sale, sharing, targeted advertising, or certain profiling if those practices apply.

To make a privacy request, contact support@tradeai.bid. MyTrader may need to verify the request before acting on it.